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Privacy policy

Privacy Policy (Other)

This Privacy Policy describes how I collect, use, and share information, and under which circumstances, when you place an order with me or use my services through Etsy.com or related sites and services.

This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you may access through Etsy. You can refer to Etsy’s Privacy Policy to learn more about their own practices.

1. Information I Collect

To fulfill your order, you must provide me with certain information (which you have authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you are ordering.
You may also choose to provide me with additional personal information (for example, for a custom order) by contacting me directly.

2. Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

To provide my services – for example, using your information to process your order, resolve disputes, or provide customer support.

When you have given me your explicit consent, which you can revoke at any time.

If necessary to comply with a legal obligation, court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

As necessary for my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:

Providing and improving my services – I use your information to fulfill the services you requested and in my legitimate interest to improve those services; and

Compliance with Etsy’s Seller Policy and Terms of Use – I use your information as needed to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Customer information is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy – I share information with Etsy as necessary to provide you my services and to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Service Providers – I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business Transfers – If I sell or merge my business, I may disclose your information in connection with that transaction, but only to the extent permitted by law.

Compliance with Laws – I may collect, use, retain, and share your information if I believe in good faith that it is reasonably necessary to: (a) respond to legal process or governmental requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy.
I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. I generally keep your data for the following time period: 5 years.

5. Your Rights

Access – You may have the right to access and receive a copy of the personal information I hold about you by contacting me.

Change, Restrict, Delete – You may also have the right to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (such as where I am required to store data for legal reasons), I will generally delete your personal information upon request.

Object – You can object to (1) my processing of some of your information based on my legitimate interests and (2) receiving marketing messages from me after you have explicitly consented to receive them. In such cases, I will delete your personal information unless I have compelling legitimate grounds to continue using that information, or if it is needed for legal reasons.